We have the right to refuse any refund/exchange request.
All sales are final on any and all USED merchandise.
Any USED appliances come with a 30-day warranty, if you live outside of a 15-20 mile range you will be asked to bring the appliance back to us for repair.
All NEW appliances come with a standard 1 year warranty from the manufacturer. Certain appliances, GE commercial and Speed Queen washer/dryer come with a 5 year warranty.
All NEW furniture being returned or exchanged:
-We do not refund delivery fees once items are received.
-We reserve the right to issue a 15% restocking fee as we will have to treat this furniture as used or floor model once it's been in a home.
-NEW Mattresses come with a warranty from the factory coverings all standard defects. Warranties do not cover customer satisfaction based on feel. No refund/exchange can be given for a mattress.
-Jackson/Catnapper furniture comes with a full factory 1 year warranty. Some pieces will have additional warranties ranging between 3-5 years.
-If not otherwise mentioned new furniture will have a 1 year warranty standard.
Paying for delivery does NOT include moving or removal of your current furniture, the area must be clear ready for delivery when scheduled!
Delivery Fees: South Zanesville $49 North Zanesville, Roseville $59 Crooksville, Duncan Falls, Philo $65 Somerset $75 Frazeysburg $79 New Lex, Moxahala, Dresden/Trinway $85 Corning $89 McConnelsville, Matla, Cambridge, Quaker City, Coshocton $99 Caldwell, Lancaster $119 Dover, New Philly $150 Columbus $200